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KNOW YOUR RIGHT: PUBLIC NOTICE FROM THE NIGERIAN ELECTRICITY REGULATORY COMMISSION (NERC)

KNOW YOUR RIGHT: PUBLIC NOTICE FROM THE NIGERIAN ELECTRICITY REGULATORY COMMISSION (NERC)


NERC is the body empowered to meet the yearnings of Nigerians for stable, adequate and safe electricity supply. The Commission, in a public notice released on Saturday, said it has taken the bull by the horn by releasing to the public, the rights of every electricity consumer to curb arbitrariness by the DisCos and aid consumers in fighting for their rights.

The NERC Acting CEO/Chairman, Dr. Anthony Akah, who personally signed the public notice titled “Good News For Electricity Consumers!” also said that henceforth.


 *1*. The Nigerian Electricity Regulatory Commission (NERC), has declared that it is illegal for any electricity Distribution Company (DisCo) to carry out disconnection of a customer’s power supply without prior notification in writing.


 *2*. “All new electricity connections must be done strictly on the basis of metering before connection. That is, no new customer should be connected without meter first being installed.


 *3*. “It is the customer’s right to be notified in writing ahead of disconnection of electricity service by the electricity distribution company serving the customer in line with NERC’s guidelines,” the public notice read.


Other rights of the electricity consumer as contained in the public notice are as follows:


 *4.* “A customer who elects to procure meter under the Credited Advance Payment for Metering Implementation (CAPMI) Scheme must be metered within 60 days, after which the customer will neither be billed nor disconnected by the electricity distribution company.”


 *5.* “It is the customer’s right to transparent electricity billing. Unmetered customers should be issued with electricity bills strictly based on NERC’s estimated billing methodology.”


 *6.* “It is the customer’s right to prompt investigation of complaints arising from the customer’s electricity service disruption”.


 *7.* “It is not the responsibility of electricity customer or community to buy, replace or repair electricity transformers, poles and related equipment used in the supply of electricity.”


 *8.* “It is the customer’s right to contest any electricity bill. Any unmetered customer who is disputing his or her estimated bill has the right not to pay the disputed bill, but pay only the last undisputed bill as the contested bill goes through the dispute resolution process of NERC.”


The commission urged customers to send all complaints on electricity supply and other billing issues to the nearest business unit of the electricity company serving their premises.

 

However, NERC said,


 *9.* “If your complaint is not satisfactorily addressed, you can forward your complaint to the NERC Forum Office within the coverage area of your electricity distribution company. Customers also have the right to appeal the decision of the forum at the NERC headquarters in Abuja.”


The Commission also published NERC Zonal Office Contacts for easier access and these are:


• Joseph John *South-West* (08164201445)

• Tony Ray Ene *South-South* (08130363581) 

• Ekeh Samuel Chukwuemeka *South-East* (08062219714) 

• Hassan GWANDU *North-West* (07061117416) 

• Mohammed Umar Fufore *North-East* (07061097132) 

• Friday Sule

 *North-Central* (07036948408).


The Commission urged customers to share this information and “help us protect your rights” but however warned against neglecting their obligations.


“Note that you have an obligation to pay your valid electric bills, avoid meter by-pass or stealing of electricity and protect power infrastructure from being vandalised,” the agency stated.


NERC is the body empowered to meet the yearnings of Nigerians for stable, adequate and safe electricity supply. The Commission, in a public notice released on Saturday, said it has taken the bull by the horn by releasing to the public, the rights of every electricity consumer to curb arbitrariness by the DisCos and aid consumers in fighting for their rights.

The NERC Acting CEO/Chairman, Dr. Anthony Akah, who personally signed the public notice titled “Good News For Electricity Consumers!” also said that henceforth.


 *1*. The Nigerian Electricity Regulatory Commission (NERC), has declared that it is illegal for any electricity Distribution Company (DisCo) to carry out disconnection of a customer’s power supply without prior notification in writing.


 *2*. “All new electricity connections must be done strictly on the basis of metering before connection. That is, no new customer should be connected without meter first being installed.


 *3*. “It is the customer’s right to be notified in writing ahead of disconnection of electricity service by the electricity distribution company serving the customer in line with NERC’s guidelines,” the public notice read.


Other rights of the electricity consumer as contained in the public notice are as follows:


 *4.* “A customer who elects to procure meter under the Credited Advance Payment for Metering Implementation (CAPMI) Scheme must be metered within 60 days, after which the customer will neither be billed nor disconnected by the electricity distribution company.”


 *5.* “It is the customer’s right to transparent electricity billing. Unmetered customers should be issued with electricity bills strictly based on NERC’s estimated billing methodology.”


 *6.* “It is the customer’s right to prompt investigation of complaints arising from the customer’s electricity service disruption”.


 *7.* “It is not the responsibility of electricity customer or community to buy, replace or repair electricity transformers, poles and related equipment used in the supply of electricity.”


 *8.* “It is the customer’s right to contest any electricity bill. Any unmetered customer who is disputing his or her estimated bill has the right not to pay the disputed bill, but pay only the last undisputed bill as the contested bill goes through the dispute resolution process of NERC.”


The commission urged customers to send all complaints on electricity supply and other billing issues to the nearest business unit of the electricity company serving their premises.

 

However, NERC said,


 *9.* “If your complaint is not satisfactorily addressed, you can forward your complaint to the NERC Forum Office within the coverage area of your electricity distribution company. Customers also have the right to appeal the decision of the forum at the NERC headquarters in Abuja.”


The Commission also published NERC Zonal Office Contacts for easier access and these are:


• Joseph John *South-West* (08164201445)

• Tony Ray Ene *South-South* (08130363581) 

• Ekeh Samuel Chukwuemeka *South-East* (08062219714) 

• Hassan GWANDU *North-West* (07061117416) 

• Mohammed Umar Fufore *North-East* (07061097132) 

• Friday Sule

 *North-Central* (07036948408).


The Commission urged customers to share this information and “help us protect your rights” but however warned against neglecting their obligations.


“Note that you have an obligation to pay your valid electric bills, avoid meter by-pass or stealing of electricity and protect power infrastructure from being vandalised,” the agency stated.

#JusticeForTimothy: FURTHER PUBLIC STATEMENT ON THE GRUESOME MURDER OF MR. TIMOTHY OLUDARE

#JusticeForTimothy: FURTHER PUBLIC STATEMENT ON THE GRUESOME MURDER OF MR. TIMOTHY OLUDARE

By: KAYODE AJULO & Co. CASTLE OF LAW


Our attention has just been drawn to a broadcast allegedly made by the owner of Hilton Hotel, Ile-Ife, Prince Rahmon Adedoyin with respect to the ongoing police investigation on the strange death of Mr. Timothy Oludare.


From the abysmal worldwide broadcast allegedly released by the Suspect from police custody, now trending both in print and social media, what was supposed to have been a solemn declaration and recording of statement at the Police facility was transmogrified into a musical concert or show of comedy fest, advertisement and a maudlin plea of non-guilt and exoneration by the Suspect.


What is more befuddling and disheartening is the fact that the Police who is meant to be an unbiased Investigating Agency would allow its custody to be used as a recording studio for the Suspect to toot his own horn! 


Applying the test of a reasonable man, no doubt one will be led to the irresistible conclusion that the broadcast is not only an obfuscating façade but also a stratagem of invasion and confusion.


Considering the trajectory and the incendiary surrounding the heinous and gruesome murder of Mr Timothy Oludare, it is expected that the Police ought to have been very professional and discreet in ensuring that a thorough investigation is conducted, no matter how highly placed anyone could be!


Late Timothy Oludare

Be that as it may, while it is not in our stead to direct the Police on how to conduct its investigation, however the perdurable questions that urgently cry for answers are as follows:


*Since the exhumation of the Corpse of Mr Timothy Oludare, has the Police put a protective cordon around the facility extending to some radius beyond the location where his body was found? There is a probability that this not the first victim. The use of a Ground Penetrating Radar (GPR) is an efficient and effective means to search for buried bodies.


*Was there a CCTV in the hotel? If no, why? It is pretty standard for CCTVs to be in public places especially hotels. If none was installed, same is suspicious and indicative of premeditation.


*Has the premises of the suspect been searched by the Police in order to discover any incriminating materials? If not, a warrant should be obtained to search his properties for such.


While we await the outcome of Police investigation, it must be stated with every sense of purpose that we shall ensure, as ministers in the temple of justice and adherent to the dictates of the rule of law that the water of justice is not muddled in the instant case by any guise no matter how highly placed anyone could be!


We therefore urge the Inspector General of Police to use his good offices to see to it that the deceased gets JUSTICE!


In the interim, while we await the completion of autopsy on the cause of death of the deceased, we take the liberty to request that the remains of the deceased be promptly released to his family for a proper and befitting burial.


Thank you

By: KAYODE AJULO & Co. CASTLE OF LAW


Our attention has just been drawn to a broadcast allegedly made by the owner of Hilton Hotel, Ile-Ife, Prince Rahmon Adedoyin with respect to the ongoing police investigation on the strange death of Mr. Timothy Oludare.


From the abysmal worldwide broadcast allegedly released by the Suspect from police custody, now trending both in print and social media, what was supposed to have been a solemn declaration and recording of statement at the Police facility was transmogrified into a musical concert or show of comedy fest, advertisement and a maudlin plea of non-guilt and exoneration by the Suspect.


What is more befuddling and disheartening is the fact that the Police who is meant to be an unbiased Investigating Agency would allow its custody to be used as a recording studio for the Suspect to toot his own horn! 


Applying the test of a reasonable man, no doubt one will be led to the irresistible conclusion that the broadcast is not only an obfuscating façade but also a stratagem of invasion and confusion.


Considering the trajectory and the incendiary surrounding the heinous and gruesome murder of Mr Timothy Oludare, it is expected that the Police ought to have been very professional and discreet in ensuring that a thorough investigation is conducted, no matter how highly placed anyone could be!


Late Timothy Oludare

Be that as it may, while it is not in our stead to direct the Police on how to conduct its investigation, however the perdurable questions that urgently cry for answers are as follows:


*Since the exhumation of the Corpse of Mr Timothy Oludare, has the Police put a protective cordon around the facility extending to some radius beyond the location where his body was found? There is a probability that this not the first victim. The use of a Ground Penetrating Radar (GPR) is an efficient and effective means to search for buried bodies.


*Was there a CCTV in the hotel? If no, why? It is pretty standard for CCTVs to be in public places especially hotels. If none was installed, same is suspicious and indicative of premeditation.


*Has the premises of the suspect been searched by the Police in order to discover any incriminating materials? If not, a warrant should be obtained to search his properties for such.


While we await the outcome of Police investigation, it must be stated with every sense of purpose that we shall ensure, as ministers in the temple of justice and adherent to the dictates of the rule of law that the water of justice is not muddled in the instant case by any guise no matter how highly placed anyone could be!


We therefore urge the Inspector General of Police to use his good offices to see to it that the deceased gets JUSTICE!


In the interim, while we await the completion of autopsy on the cause of death of the deceased, we take the liberty to request that the remains of the deceased be promptly released to his family for a proper and befitting burial.


Thank you

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